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We understand that from time to time there may be something which you are not happy with.  We would always ask that you contact us or ideally come in to meet with your child's class teacher first or the headteacher to try to discuss / resolve the issue as quickly as possible.  

In addition to this we have a complaints procedure and formal written process which you can follow if you feel the issue has not been resolved.  Click on the links below to view our policy / forms. 

Complaints Policy

Complaints guidance and form

Child Friendly Complaints Policy

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